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| Lambson's
Hire - History |
Mission
Statement |
The doors to the Lambson's Hire group were first opened in March 1980 when founder and owner Rohan Lambson took the plunge and set up shop in Orange Grove. Having seen the hire market in Australia through connections such as Coates, he saw a need in the South African market and has continued to service that need for the past 29 years.
The company has 21 outlets spread from Mpumhalanga to the Eastern Cape with Florida being the youngest branch, having only opened its doors in June 2008. The company is continually looking at potential sites for further outlets and the intentions are to form solid hubs within the provinces.
Rohan heads the company with Devin van Zyl, in charge of Operations and appointed as a Director in March 2008. Area Managers oversee the network of branches, which emphasises the strong management structure of the company. Rohan continues to be active in the company and his extensive knowledge of the hire industry is of great value to the continual growth of the group.
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The company was founded on the concept that the hire industry is there to provide a machine to do a job. This alleviates the burden of owning and maintaining equipment whether the hirer is a DIY fanatic or a huge construction company. The basis of the plant and equipment available has always been on the principle that if it can be carried on a one-ton bakkie Lambson's will stock it. This has further expanded to if it can be towed it will be stocked and the product envelope has expanded to bigger equipment such as compressors, tower lights and access equipment.
Under the expertise of General Workshop Manager, Philip Groesbeek and Service Manager Philemon Leaba, an expansive team of mechanics and service technicians ensure all hire equipment is maintained in-house which not only goes to keeping down rental costs, but also assures clients of equipment history. All equipment is fully compliant with the rules of the Health and Safety act.
Lambson's offers an account management system for bigger clients whereby a central control is offered for a number of sites. Tammy Purvis - Accounts Manager is head of this department and works closely with her team as well as the Area Managers to ensure the right clients are supported by this management system.
The company has an integrated and well-networked rental programme and this enables clients to hire from any branch. This allows for movement of projects and does not restrict the hirer to using only the branch where the account was opened.
Lambson's Hire has strong roots in the South African market and intends to continue being a reputable member of the economy. The needs and requirements of the industry will, as always, continue to be top priority and service to clients remains the cornerstone of the company.
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Due to the labour intensive market in South Africa which is often unskilled in the use of certain equipment, Lambson's Hire makes a point of going on site and ensuring that operators understand how to correctly and safely use the machinery which benefits not only the hirer but again ensures that fleet equipment is not erroneously damaged.
Craig believes that the success and stability of Lambson's in the rental industry is not only apportioned to the fleet range and high service levels but can also be measured by its people. With this in mind Lambson's places a huge emphasis on in-house training and promotion from within. This generates skills and knowledge into the labour force which feeds motivation and positive service standards.
Branch managers' have come from drivers and mechanics have started from yardmen and this success in internal growth is even more proven with the long service records of many of the employees and strengthens the strategic priority of the company - Securing OUR Future.
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MISSION
To supply a superior level of rental service providing profitable and sustainable growth for all our CUSTOMERS, staff and suppliers.
VISION
We see ourselves as preferred suppliers of rental equipment to the building, construction, DIY and maintenance markets nationwide.
Our motivation is the RENTAL of equipment that will fit on or behind one-ton utility vehicles.
Our focus is to lead the market with innovative rental solutions.
Our quest is to offer a consumable product range that compliments and supplements our rental fleet.
STRATEGY
We will clearly identify, understand and anticipate our CUSTOMER needs, which we will put first and provide rental solutions that will exceed their expectations.
Our growth will be driven by CUSTOMER demand, innovative equipment development and greater geographical saturation but always with a focus on supplying an effective and profitable solution and a service of superior value to our CUSTOMERS.
VALUES
We will always put our CUSTOMERS first. We will encourage and provide skills growth and training for all of our team members enabling them to reach their full potential, We are committed to finding better ways to achieve our vision.
PRINCIPLES
Integrity and Honesty will be the cornerstone of our business with the CUSTOMER at the very heart of our organisation.
PRIORITY
"Pursuit of Excellence"
STRATEGIC PRIORITY
"Securing OUR future"
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